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Transitioning from IT Support Specialist to DevOps Engineer

Transitioning from IT Support Specialist to DevOps Engineer

Hello, my name is Gatan and I have been working as an IT Support Specialist for over 4 years. Throughout my career, I have gained valuable experience in creating computer networks, troubleshooting hardware problems, and updating systems. I am known for my curiosity, communication skills, and strong sense of responsibility in the field.

Exploring the IT Support Specialist Role

As an IT Support Specialist, my daily activities revolve around ensuring the smooth operation of computer systems within an organization. This includes setting up computer networks, diagnosing and resolving hardware issues, and keeping the system up-to-date. I have also developed expertise in system administration, which encompasses network administration and server/web administration.

Developing Additional Skills

During my time as an IT Support Specialist, I have actively sought opportunities to expand my skillset. One area of focus has been containerization using Docker. This technology allows for the efficient deployment and management of applications across different environments. I have also delved into automation using tools like Ansible, which streamlines repetitive tasks and improves efficiency.

Additionally, I have gained experience with monitoring and observability tools such as Prometheus and Grafana. These tools provide insights into the performance and health of systems, enabling proactive identification and resolution of issues.

Transitioning to DevOps Engineering

While I have enjoyed my time as an IT Support Specialist, I am now looking to transition into the role of a DevOps Engineer. DevOps is a field that combines software development and operations, with a strong focus on automation, collaboration, and continuous improvement.

As a DevOps Engineer, I would be responsible for bridging the gap between development and operations teams, ensuring smooth integration, deployment, and monitoring of software applications. My experience in IT support, coupled with my additional skills in containerization, automation, and monitoring, make me well-positioned for this transition.

I am excited about the prospect of working in a DevOps role as it aligns with my passion for streamlining processes, improving efficiency, and fostering collaboration between different teams. I believe that my strong communication skills, curiosity, and sense of responsibility will be valuable assets in this new role.

If you are interested in discussing DevOps engineering or would like to learn more about my experiences as an IT Support Specialist, I would be more than happy to chat with you. Feel free to reach out!

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